Chennai Cafe
Chennai Cafe respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, place an order, enroll in loyalty programs, or interact with us online or in store.
By accessing or using our website or mobile application, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
• Name
• Email address
• Phone number
• Billing and payment information
• Order history
• Account login credentials
• Loyalty program activity
Automatically Collected Information
When you use our website or app, we may automatically collect:
• Device type
• Operating system
• IP address
• Browser type
• App usage data
• Pages visited
• Time spent on pages
• Referring website
Location Information
With your permission, our app may collect precise or approximate location data to:
• Show nearby store locations
• Improve service
• Provide relevant promotions
You can disable location services in your device settings at any time.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Provide customer support
• Manage loyalty rewards
• Send order confirmations and updates
• Send marketing communications if you opt in
• Improve our website and app functionality
• Prevent fraud and protect security
• Comply with legal obligations
We do not sell your personal information.
3. Sharing of Information
We may share information with trusted third parties that help us operate our business, including:
• Payment processors
• Online ordering platforms
• Loyalty program providers
• Marketing and email service providers
• Analytics providers
• Hosting and technology service providers
These providers are contractually obligated to safeguard your data.
We may also disclose information if required by law.
4. Mobile App Specific Disclosures
Our mobile application may:
• Send push notifications related to orders, rewards, and promotions
• Use analytics tools to understand app performance
• Store login credentials securely
• Process payments through secure third party processors
Push notifications can be turned off in your device settings.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
• Improve user experience
• Remember preferences
• Analyze traffic
You may adjust your browser settings to disable cookies, though some features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100 percent secure.
7. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Maintain business records
• Comply with legal obligations
8. Your Privacy Rights
Depending on your state of residence, you may have rights to:
• Access your personal data
• Request correction
• Request deletion
• Opt out of marketing communications
To exercise your rights, contact us at:
info@chennaicafe.com
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Third Party Links
Our website or app may contain links to third party services. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Chennai Cafe
3301 Preston Road, Suite #8 Frisco, TX 75034
Email: info@chennaicafe.com
Phone: 972-378-1300